We’ve all been there.
We’ve all stood drooling in the aisle of the local electronic store, pining over the latest whiz-bang gadget. We’ve all spent hours reading featured articles in our favorite tech magazine. We’ve all saved our pennies for months. Just to get that one, coveted item.
And we’ve all been there for what often happens next. You get the prized possession home, carefully set it in its spot on the mantel or in the entertainment system.
And then had absolutely no idea how to use it.
What good is technology if it’s not working for you? It’s useless.
That’s why optionsXpress offers Xpress Guides on our Web site—user manuals—if you will, on how to use each feature on the optionsXpress site. Xpress Guides walk you step-by-step through how to use each of our tools, so you're never caught lost in a maze of technology. To access our Xpress Guides, log in and select the Xpress Guide link under the Educate tab.
We also offer immediate Live Help. Simply click on the live help icon at the top of every page to be connected to a real live, experienced person in seconds. You also can call or email us at any time with your questions.
Technology should make things easier, not more complex. Log in to access our Xpress Guides or customer service help and start experiencing technology the way it was intended.
Nina Milovac
Curriculum Director, optionsXpress
Average wait time to reach a customer service representative in August 2007 was 13 seconds based on internal system data.
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